Medical Records

We make getting medical records easy

As a parent or guardian, you can get a copy of your child’s medical records from Tufts Medical Center anytime. It’s also the law that we keep all patient information confidential. So, you can have peace of mind knowing your child’s records will always be private.

How to request medical records

You may want to get a copy of your medical records for yourself, or for another doctor or facility. We’ll make sure you get your confidential records quickly. All you have to do is sign the Authorization for the Release of Health Information form. In certain cases, your doctor might also need to approve the request.

  1. Print and complete the Authorization for Release of Health Information Form. Make sure to tell us which medical records you need. Often you’ll need the discharge summary, operative report and history sections.
  2. Complete, sign and date the form or have your legal representative do so.
  3. Sign again to receive the following records:
    • Psychiatric care
    • AIDS/HIV
    • Alcohol/drug abuse
    • Genetic testing
  4. Then, send us your form. You can send it in-person, by mail or by fax (for continuing care and/or medical emergencies only).

Health Information Management Department
Ziskind Building, Ground Floor
800 Washington Street
Boston, MA 02111
Hours: Monday through Friday 8:30 am to 5:00 pm
Closed: Weekends and Holidays

By mail:
Tufts Medical Center
Health Information Management Department, Box 999
800 Washington Street
Boston, MA 02111

By fax:
Fax number: 617-636-4822
Attention: Health Information Management Department


  • $20.59 Base Charge
  • $0.70 per -page charge for the first 100 pages
  • $0.36 per-page charge for the pages in excess of 100 pages

In most cases, we ask for payment before the records are released. We won’t charge if the records are sent directly to another health care facility to maintain your care.

How long does it take?

Please allow 10 business days for for us to process your request. If you indicated that you’d like to pick up the records, the Release of Information Office will contact you. We require a photo ID to pick up records.

If someone else is picking up your health information for you, that person must have an original signed authorization letter from you, as well as a photo ID.